Shipping policy

Shipping Policy Order Processing Time All orders are processed within 24 hours of purchase. Orders are processed on business days (Monday to Friday, excluding public holidays). Once your order is processed, you will receive a confirmation email with tracking details. Shipping Time We aim to deliver all orders within 5–15 business days from the date of dispatch. Please note: Delivery times may vary depending on your location. Unexpected delays may occur due to high demand, logistics issues, or external factors beyond our control. Shipping Charges Shipping charges (if any) will be calculated and displayed at checkout. We may offer free shipping promotions from time to time. Order Tracking Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order in real time. Delays and Issues While we strive to deliver your order on time, delays may occasionally happen due to: Weather conditions Courier delays High order volume If your order is significantly delayed, please contact our support team. Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by customers. Lost or Stolen Packages We are not responsible for lost or stolen packages marked as delivered. Please contact your local courier service for assistance. Contact Us If you have any questions about your order or shipping, feel free to contact our support team. Thank you for shopping with us!